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Before you book, get some answers to ensure ours is the service best suited to your needs. If you can't find the answers you need on this site, scroll to the bottom of the page and send us an email. We will give you a prompt response.
Things you may want to know
What riding gear should I bring?
If you have your own riding gear, you're more than welcome to bring it along for your hire. Having armoured jacket and pants, gloves and supportive boots is important not just to comfort, but is a key safety consideration as well. Your helmet too should be a good fit and meet NZS standards.
We do have a limited amount of leather riding gear available for hire, so if you don't have a full kit, please contact us for sizing.
Do you hire riding gear?
Yes, we have a varied range of leather riding gear available for hire including, Jackets, Pants, Gloves, Boots and Helmets.
We will always do our best to ensure we have all the gear you need to make your trip easy and memorable and can pre-order and supply a large range of new motorcycle gear and accessories including backpacks, dry bags and other luggage for your trip. If you require any gear to be organised before your arrival please get in contact with sizing and we can discuss options.
How old do I have to be to hire?
Riders must be 21 years of age or over, and should have at least one years’ riding experience. We are strictly obliged to enforce this minimum age.
Insurance Bond/Excess is higher for riders under 25 years of age. Please see our Insurance Terms & Conditions for more information.
What licence do I need to hire a motorcycle?
You must have a valid NZ Drivers Licence or international motorcycle license. Most overseas licenses are valid for use in New Zealand and the same restrictions apply as the country of origin. If your overseas license is not printed in English an international driving permit with English translation will be required. Road Safety and compliance with New Zealand Road Laws are a condition of hire that all riders agree to ride in a safe and considerate manner and to abide by New Zealand road laws at all times, including the observance of speed limits and parking restrictions. When you sign the rental agreement you are contracting to do this. For overseas visitors it is a good idea to gain an understanding of New Zealand's road laws prior to arriving. We cover this in our pre-ride briefing, however you may like to visit this helpful website to ready yourself. https://www.nzta.govt.nz/driver-licences/new-residents-and-visitors/driving-on-nz-roads/
Can I hire a motorcycle if I have a learners or restricted licence?
No. At this time, our insurance does not allow any rider without a full motorcycle licence, but we are working on it
How much is the deposit?
A minimum 30% deposit is required when you book to secure your motorbike booking and selected gear. The remainder of the costs are payable prior to the commencement of your rental or when you pick up the bike.
Is Motorcycle Insurance included?
All motorcycle rental hire rates include full comprehensive motorcycle insurance cover. It covers damage to the motorcycle, fire and theft only. The hirer is separately liable for any accessories hired with the motorcycle and an insurance security bond on your credit card will be required at time of hire.
What is the Insurance Bond?
All motorcycle hires require a compulsory Insurance Bond pre-authorisation hold placed on your Credit Card at pick-up. This bond is equal to the insurance excess in the event of any damage to either the motorcycle, any accessories or third party property. At the end of the hire the hold authorisation will be cancelled and funds released provided the motorcycle and accessories are returned undamaged, intact and there has been no damage or loss to any third party. This includes minor items such as scratches, seat damage, lost keys etc. If the motorcycle, accessories or any third party have suffered any damage or loss Easy Rider Motorcycle Hires Ltd will make an assessment of the monetary value of such damage or loss, and after advising the hirer, will deduct this value from the credit card nominated in this agreement, up to the full excess depending on the nature and extent of the damage. The hirers maximum liability is limited to the Insurance Bond/Excess amount, plus any cost of recovery of the motorcycle. In the event we are unable to clearly make this assessment due to excess damage we will charge the full amount of the exess to your nominated credit card.
How much is the Insurance Bond?
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$3,500.00 for all bikes or
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$5,000.00 for all riders under 25 years old (all bikes).
Does the rental include Medical Insurance?
Medical insurance for you [the rider] is not included. In New Zealand any injuries you sustain from road accidents are covered by the NZ Government's Accident Compensation system, including injuries to foreign visitors. This covers accident response, first-aid, hospital and other medical costs arising from injuries and avoids the need to sue another party to recover medical costs, but does not cover other consequential costs. Full details of the Accident Compensation system (ACC) can be found here. We recommend that you arrange comprehensive travel insurance to cover any potential extra costs, cover for medical events (other than accidents), and disruption to your travel.
Can I ride on gravel/shingle roads?
Our bikes are only allowed on public roads including public gravel roads that are signposted and have a speed limit, this does not void your insurance. Our bike models are cruisers and not suitable for gravel riding, beaches or dirt tracks. Please discuss with us your intended journey so we can help make the right decision on how best to enjoy your hire.
Please note our motorcycles are not allowed off-road or on single track routes, this voids the insurance and rental contract terms.
Can I ride off-road?
No, our motorcycles are not allowed off-road, on private farmland, single track routes, riverbeds, or on beaches. This voids the insurance and rental contract terms and leaves the hirer completely liable for any loss or damage.
Are there any Extra Fees or Charges?
The motorcycle must be returned to the depot with a full tank of fuel at the completion of hire. Failure to return the motorcycle with a full tank will incur a charge for the cost of fuel plus a $30.00 labour and administration fee.
Traffic fines or toll road notices that come in after the hire has ended will also be charged to your nominated card.
Can I cancel my booking?
You can cancel up to 30 days before your hire start date with a refund of your deposit or full payment less administration or bank fees.
If you cancel less than 30 days prior to bike hire, a cancellation Fee of 25% of the hire agreement will apply.
If you cancel within 24 hours of the pickup time there is no refund.
There is no refunds for early return of your motorcycle if you decide to return the bike before the end date on your hire agreement. f you choose to finish your hire early/change your travel plans, we are unable to refund the unused portion of the rental.
Speeding Tickets & Fines?
If you are caught speeding by the Police, and issued with a Traffic Infringement Notice you are required to pay the fine at a bank within 28 days. If the speeding ticket arises from a speed camera it is the vehicle's owner that is fined. As part of your rental agreement you authorise us to forward your contact details to the police for any speed camera fines which may arrive in the post after you've left the country. We will contact you for payment first.
What responsibility does Easy Rider Motorcycle Hires have?
Easy Rider Motorcycle Hires does not assume responsibility for bodily injury nor for any damage or loss to personal effects. Kiwi Motorcycle Rentals is responsible for supplying a motorcycle in good mechanical condition with current registration and certificate of fitness as required by the New Zealand Government and Land Transport Safety Authority for rental vehicles. We are not responsible, nor liable for speeding and or parking fines issued to customers by the authorities, weather, acts of God, nor any other circumstances beyond its control. Kiwi Motorcycle Rentals is not responsible or liable for delay, loss, damage or injury to persons or property and illness incurred during their stay in connection with or relating to the supply or omission of air, sea, land transportation services or of accommodation, meals, facilities, entertainment or other services provided.